Bosch Sets Up Business Service Center in Hungary

Bosch will establish its service center in Vecsés, just outside of Budapest, from where HR support will be provided for five East Central European countries as a first step. The investment will create 225 new jobs in the town and will be implemented by a spending of almost EUR 19 million, over a third of which is paid for by the Hungarian government.

In 2019, the Bosch Group structured its organizational units providing processes in support of its core activities into a new global division. The set-up of the Central and Eastern European SSC organization is a further step in that transformation, which will be linked and connected to the organisational unit of similar ones established worldwide previously, the Hungarian Investment Promotion Agency reports.

Due to its innovative, digital solutions and automated processes, the Vecsés Service Center provides simpler, more efficient and more convenient services for Bosch associates. At first, the center will carry out HR and customer service work in the fields of labor administration, project management, payroll, international assignments, HR-IT, as well as recruitment and training. The center will also support the colleagues in all HR administration-related topics in a quick and easy way with new digital solutions.

The investment will further strengthen the presence of the Bosch Group in Hungary. The scope of services and countries may be expanded later, thus the Hungarian center may become one of the leading European SSC locations within the Bosch Group.

A strategic aim of the project is to centralize processes creating high added value, besides administrative activities, in the Central and Eastern European Service Center, such as IT developments for the HR systems, automation (RPA) development, HR support for compensation and change management, and other supportive activities, not falling within the scope of the HR domain.