Budapest Airport: Seventh Skytrax Award in a Row

May 11, 2020

Ferenc Liszt International Airport has won the award for best airport in Eastern Europe for a record seventh time this year. The Skytrax award, handed out – unconventionally, in virtual form – at the World Airport Awards, is one of the greatest accolades in the industry, as it is decided by passengers themselves based on tens of thousands of evaluations from across the world.

On the occasion of the handover, Edward Plaisted, the CEO of Skytrax emphasized that Budapest Airport has good reason to be proud of the accolade, as it has proven to deliver high quality passenger services for seven years now, based on the feedback of travelers flying in the  region. Passengers especially appreciated Budapest Airport’s extensive route network in 2019; the airlines operating to Budapest and the routes available from there satisfy the needs of the most diverse travelers, a Budapest Airport pres release says.

The World Airport Awards is one of the most prestigious award ceremonies in the aviation sector. Every year, the Skytrax award is decided completely independently from airports, by passengers, as part of a satisfaction survey where travelers are asked about airport services, check-in, the quality of passenger services and security standards, amongst other things. “I am delighted that we have managed to retain the best airport in this region award for several years. The award confirms that Budapest Airport has made great progress in improving the passenger experience last year as well. Passengers clearly feel and appreciate the increase in service quality,” emphasized Dr. Rolf Schnitzler, the CEO of Budapest Airport. “The aim of our developments is to continuously improve passenger convenience and satisfaction. I am proud of my colleagues, the BUD team, with whom we will continue our work to provide the best services to passengers going forward,” he added.


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